Terms of Inflateverse Store

The store is based in Poland, therefore the legally binding version of the terms and conditions is the one in Polish.

Preliminary provisions

1. The Inflateverse online store, available at https://inflateverse.com/, operates in Poland and is run by Mateusz Krawczyk conducting business under the name Mateusz Krawczyk GCS, address ul. Oleska 264, 42-161 Starokrzepice, entered in the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for the economy, NIP 5741970332, REGON 387817729.
2. These Terms are addressed to both Consumers and Entrepreneurs using the Store and set out the rules for using the online Store and the rules and procedure for concluding Sales Contracts with the Customer at a distance via the Store.

Definitions

1. Consumer — a natural person concluding a contract with the Seller within the Store whose subject matter is not directly related to their business or professional activity.
2. Seller — a natural person conducting business under the name Mateusz Krawczyk GCS, address ul. Oleska 264, 42-161 Starokrzepice, entered in CEIDG kept by the minister responsible for the economy, NIP 5741970332, REGON 387817729.
3. Customer — any entity making purchases via the Store.
4. Entrepreneur — a natural person, a legal person, or an organizational unit without legal personality that is granted legal capacity by a separate act, conducting business in their own name and using the Store.
5. Store — the online store operated by the Seller at https://inflateverse.com/.
6. Distance contract — a contract concluded with the Customer within an organized distance contracting system (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
7. Terms — these Terms of the Store.
8. Order — the Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Sales Contract for a Product or Products with the Seller.
9. Order form — an interactive form available in the Store that enables placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Contract, including delivery and payment methods.
10. Cart — a Store software element showing Products selected by the Customer for purchase and allowing the Order data to be set and modified, in particular product quantities.
11. Product — a movable item/service available in the Store that is the subject of a Sales Contract between the Customer and the Seller.
12. Sales Contract — a contract for the sale of a Product concluded or to be concluded between the Customer and the Seller via the online Store. Depending on the Product’s characteristics, a Sales Contract also means a service contract and a contract for a specific work.

General information

1. To the fullest extent permitted by law, the Seller is not liable for disruptions, including interruptions in the Store’s operation, caused by force majeure, unlawful acts of third parties, or incompatibility of the online Store with the Customer’s technical infrastructure.
2. Unless otherwise indicated, prices shown in the Store are in Polish zloty and are net prices (they do not include VAT).
3. A Store customer must be a Polish tax resident or an entrepreneur from an EU country registered as an EU VAT taxpayer.
4. The Store’s website presents sample product designs that may be modified at the customer’s request. Products are manufactured after a sales contract is concluded.

Order placement process

1. The Customer expresses the intention to purchase products by
   1. Adding products to the cart
   2. Providing the delivery address and VAT invoice details
   3. Providing an e-mail address
   4. Choosing the delivery method
   5. Choosing the payment method
   6. Accepting the terms and conditions
   7. Confirming the above data together with the final amount, including gross product prices and delivery costs
2. The Store verifies the data entered by the customer and the production time of the selected products and submits a commercial offer including the delivery time by sending it to the e-mail address provided above. The Store reserves the right to refuse to submit a commercial offer without stating a reason.
3. The commercial offer contains a link to the online payment system. Making the payment is equivalent to accepting the offer and concluding the sales contract.
4. Delivery of goods is chargeable and is carried out with the involvement of a courier company.
5. The Store issues a VAT invoice for the purchased products and transport costs electronically and sends it to the customer’s e-mail address provided above.

Right of withdrawal

1. Pursuant to Article 38(1)(1) of the Act of 30 May 2014 on consumer rights (consolidated text, Journal of Laws 2024.1796), the right of withdrawal does not apply to non-prefabricated products manufactured to the customer’s order.

Complaints and warranty

1. The Sales Contract covers new Products.
2. The Seller is obliged to deliver an item free from defects to the Customer.
3. If a defect appears in goods purchased from the Seller, the Customer has the right to lodge a complaint under the warranty provisions of the Civil Code. If the Customer is an Entrepreneur, the parties exclude liability under the warranty.
4. A complaint should be submitted electronically to contact@inflateverse.com.
5. It is recommended that the complaint include, among other things, a brief description of the defect, the circumstances (including the date) of its occurrence, the details of the Customer lodging the complaint, and the Customer’s request in connection with the defect.
6. If a guarantee has been granted for a Product, information about it and its content will be included with the Product description in the Store. The Seller will also attach a guarantee card to the sold Product.

Formal information

1. Pursuant to Article 8(3)(1) of the Act on Providing Services by Electronic Means (Journal of Laws 2002 No. 144 item 1204), the technical requirements necessary to cooperate with the ICT system are as follows: the online store should be used on a personal computer connected to the Internet using the Google Chrome browser in a version no older than 6 months from its release date. The Seller strives to make use possible in all conditions, but to meet the requirements of the Act does not guarantee operation under conditions other than those listed.
2. Pursuant to Article 8(3)(2) of the aforementioned Act, the customer is prohibited from providing any unlawful content.

Personal data

1. The Seller collects statistical data regarding the use of the store using tools such as Google Analytics. This data is not linked to personal data.
2. The Seller collects and processes customer data necessary to fulfill an order, such as the delivery address, invoicing details, and contact information.
3. If an order is not completed after entering the data, this data will be stored for as short a time as possible, no longer than one year.
4. If an order is completed, an invoice is issued each time (including for purchases made by private individuals). The invoice is forwarded to the accounting office and to the KSEF system. For orders with shipping, address data is provided to the courier company. For online payments, information about the payment sender is stored by the electronic payment intermediary and the bank where the seller’s account is held.
5. The customer has the right to request access to their data and to request corrections, unless separate legal regulations prohibit it (e.g., the Accounting Act).
6. The customer has the right to file an objection and a complaint.
7. The administrator of personal data is Mateusz Krawczyk, operating a business under the name Mateusz Krawczyk GCS (i.e. the seller). Contact details: contact@inflateverse.com, phone +48 783 769 544.